AI Customer Support

Zosma Customer Agent

Transform customer support with AI agents that never sleep. Handle inquiries, process orders, and provide exceptional service 24/7 through WhatsApp and web platforms.

Customer Service AI Agents on

Let customers track orders, check inventory, and place orders naturally through WhatsApp. Our AI agents handle everything from order tracking and inventory related queries to order fulfillment.

Let your customers -

  • Track their orders
  • Check inventory for products
  • Place orders on WhatsApp
  • Request for refunds and returns
  • Ask general queries, FAQs, policy information, etc.
AI Agent
Online

Powerful Features

Everything you need to deliver exceptional customer experiences at scale.

Natural Language Processing
Understand and respond to customer queries with human-like comprehension and context awareness.
Multi-Platform Support
Deploy across WhatsApp, websites, and mobile apps with consistent experience everywhere.
Payment Integration
Process payments securely through Stripe, PayPal, and other major payment gateways.
Real-Time Processing
Handle thousands of conversations simultaneously with sub-second response times.
Analytics & Insights
Track performance metrics and gain insights into customer behavior and preferences.
Enterprise Security
Bank-grade security with end-to-end encryption and compliance with data protection regulations.

Seamless Integrations

Connect with your existing tools and platforms for a unified customer experience.

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WhatsApp
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Shopify
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Magento
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Stripe
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PayPal
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Medusa